Satisfaction Survey

Are calls to your association management company returned promptly?    
Do you ever have to call more than once?    
Are association projects completed on time?    
Do you receive regular progress reports on all outstanding projects?    
Have you ever received complaints form a homeowner or resident regarding lack of responsiveness on the part of your management company?    
Are your contractors happy with your management company?    
Are property inspections conducted on a routine basis?    
Does your management company proactively bring the board of directors ideas to improve the community or reduce expenses?    
Do you have an annual management plan with your management company?    
Does your management company take care of everything on the management plan throughout the year, without having to be reminded?    
How many times has your property manager changed in the past couple of years?
Are you happy with your current property manager?    
Are you confident that you are funding your reserves adequately?    
When was your last reserve study done?
Does your board of directors have directors and officers (D&O) insurance?    
Does your management company attend all association board meetings?    
Does your management company charge you to meet with you after 6:00 PM or on weekends?    
Does your management company charge you to host your annual meeting?    
Is your property manager certified by the Community Associations Institute (CAI)?    
Are your management company and all its employees insured and bonded?    

If you are not satisfied with your answers, we would like to speak with you. Complete the contact form and click on ‘Submit’. We will contact you to discuss a no-obligation needs assessment for your association.

Get a Free HealthCheck Consultation

How healthy is your Association? How healthy is your Association Management? GOProperty Management offers a Consulting service called HealthCheck, designed to help you answer those questions. There is no charge and no obligation for this service.

Learn more about HealthCheck


State Statutes

Download documents that govern the property management industry in North Carolina.

Ch. 47C - Condominium

Ch. 47F - Planned Community

Ch. 55A - Non Profit