GOProperty Management Services

Analysis Services

  • Get a thorough understanding of the Community’s Goals, Challenges, and Needs
  • Interview the Board
  • Understand how the Board works, and how they would like to improve operations
  • Walk through of the Association and complete a physical inventory
  • Co-create an annual maintenance plan, responsibility list, and contact list to facilitate a smooth flow of work throughout the year, as well as save valuable time in the event of an emergency
  • Co-create a Management Plan that addresses the Board’s goals and objectives for the year to include: rules, property maintenance, services, communications, finances, administration, asset protection, and policy development
  • Review of all Association Governing Documents to ensure all legal and fiduciary responsibilities and safeguards are being met and/or to identify any gaps

Analysis Approach

Implementation Services

  • Governance
    • General correspondence
    • Contractor bid preparation/coordination
    • Contract/Work order awarding
    • Inspect all work for completion before making payment
    • Regular property inspections
    • Regular reports on all outstanding projects
    • Rules enforcement per Board’s instructions
    • Creation of new rules as necessary
    • Ensure due process of rules enforcement is properly exercised
    • Legal, accounting (CPA), and insurance liaison (address any gaps identified)
  • Business
    • Delinquency follow up
    • Legal liaison when liens or foreclosure are necessary
    • Bill approval/payment
    • Attendance at Board, Special, and Annual Meetings
    • Monthly financial reporting to include Statement of Income & Expense, and Balance Sheet
    • Reserve analysis liaison
    • Insurance liaison
    • Budget preparation
    • Accounting (CPA) liaison for annual tax preparation and audits when required
  • Customer Service
    • Advice and guidance to Board in all areas of its responsibility
    • 100% Guarantee of:
      • Integrity in all dealings with Board, Contractors, and homeowners
      • 24 hour response to all voice mails and emails, 24/7/365
      • Keep all commitments
    • Tell us what you want once, and It Shall Be Done!

Implementation Approach

Review Services

  • Annual customer satisfaction review with the Board
    • Assess Management performance
    • Determine what to keep
    • Determine what to change
    • Update annual Management Plan

Review Approach

Get a Free HealthCheck Consultation

How healthy is your Association? How healthy is your Association Management? GOProperty Management offers a Consulting service called HealthCheck, designed to help you answer those questions. There is no charge and no obligation for this service.

Learn more about HealthCheck

 

State Statutes

Download documents that govern the property management industry in North Carolina.

Ch. 47C - Condominium

Ch. 47F - Planned Community

Ch. 55A - Non Profit